Privacy Policy

1. Information We Collect

We collect information that helps us provide and improve our services, including:

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a. Information You Provide to Us

• Contact information (e.g., name, email, phone number)

• Purchase and booking information (e.g., date, service, amount)

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b. Automatically Collected Information

Through cookies and similar technologies, we may collect:

• Your IP address and general location

• Browser type, operating system, and device type

• Pages viewed, links clicked, time spent on site

• Referring website or ad source

• Sales or consultation activity

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2. How We Use Your Information

We use the collected information to:

• Operate and improve the Site

• Track and analyze usage and purchasing trends

• Understand visitor behavior to optimize marketing

• Process bookings and transactions

• Communicate with users when necessary (e.g., confirmations, reminders)

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3. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on the Site. These technologies help us track your activity and provide insights for improving our services. Specifically, we use:

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a. Google Analytics

We use Google Analytics to analyze how visitors use our website. Google Analytics collects data such as your IP address, browser type, pages visited, and time spent on the Site. This data helps us understand user behavior and improve the functionality of our website. For more information about how Google Analytics collects and processes data, visit: Google's Privacy Policy.

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b. HubSpot

We use HubSpot for marketing and customer relationship management. HubSpot tracks your behavior on our Site, such as pages visited and forms submitted, to help us improve our marketing efforts and serve you better. HubSpot may also store personal information (e.g., name, email) if you submit it through forms on our website. For more information about HubSpot's privacy practices, visit: HubSpot's Privacy Policy.

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You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the Site, such as personalization and functionality.

 

4. Sharing Your Information

We do not sell your personal information. We may share data with:

• Service providers (e.g., analytics, payment processors, scheduling tools)

• Law enforcement or regulators if required by law or legal request

• Business partners in the event of a business sale or merger

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All third parties are contractually obligated to protect your information.

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5. Your Rights (U.S. and California Residents)

If you are a California resident, you have rights under the CCPA, including:

• Right to Know: You can request details about what personal information we collect and how we use it.

• Right to Delete: You can request that we delete your personal information, with certain exceptions.

• Right to Opt-Out: You may opt out of the sale of your personal data (we don’t sell data, but still provide the option).

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To exercise any of these rights, contact us at connect@thecaninecode.co. You can also designate an authorized agent to make requests on your behalf.

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6. Data Security

We take reasonable precautions to protect your personal information, including the use of encryption and secure third-party tools. However, no method of transmission over the internet is 100% secure.

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7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we’ll revise the "Last Updated" date at the top of this page. Continued use of the Site after changes are made indicates your acceptance of the new terms.

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9. Contact Us

If you have any questions about this Privacy Policy or your data, reach out to us at:

📧 Email: connect@thecaninecode.co